Privacy, Security & Data Protection

bee99 Privacy & Data Policy
How your information is handled and protected

Learn how bee99 manages personal information, why certain data may be required, and which safeguards are applied across the platform.

Last Updated: January 2026
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Our Data Privacy Commitment

Personal information is not sold

Shared only when a legitimate need exists

Protected through secure storage measures

Used only for defined and permitted purposes

Data We May Collect

See what types of information may be collected and why they may be needed to provide and manage the service.

Data Security & Protection

Encryption, access restrictions and other controls are used to reduce risk and help safeguard stored information.

Your privacy rights

Eligible users may request access to, correction of, restriction on, or deletion of certain personal information.

Cookies and controls

Learn how cookies support site functions and which controls may be managed through your browser.


Important: This policy covers the bee99 website and related services and explains how personal information is handled when those services are used.

Understanding This Privacy Policy

bee99 considers privacy and personal data protection an important part of operating the platform. Information provided by users is handled according to the practices outlined in this policy.

This privacy policy explains the information we collect, the reasons for collecting it, how it is used, and the safeguards applied to protect it. The same policy covers all bee99 services, including the website and mobile platform.

These safeguards are intended to reduce privacy and security risks while helping users understand more clearly how their information is handled.

Information bee99 May Collect

bee99 may collect information you provide directly and may also receive certain technical, device or usage data automatically while the platform is being used.

Information you submit:

  • Full name & date of birth (for age verification)
  • Mobile Number & Email Address
  • National ID or passport number (for KYC verification)
  • Mobile Banking/Nagad number or bank account details (for payments)
  • Address & postcode (where applicable)

Information collected automatically:

  • IP address & device information
  • Browser type & operating system
  • Gaming activity records (games played and activity times)
  • Transaction History
  • Cookie & session data

Data collection summary:

Type of data Purpose of Collection Retention Period
Identity information Account verification For the duration your account remains active
Contact Information Notifications & support For the duration your account remains active
Financial information Payment processing 5 years (as required by law)
Log Data Security & improvement 90 days
Cookie data User experience Session or 1 year

How and Why We Use Personal Information

bee99 uses personal information for defined purposes related to platform operation, security, support, payments and regulatory or compliance requirements.

  • For account creation, verification, and management
  • To process deposit and withdrawal transactions
  • For KYC verification to prevent money laundering
  • To assist you through customer support
  • To send promotions and bonus offers (with your consent)
  • To detect and prevent fraud or illegal activity
  • To improve the platform and fix bugs
  • To comply with legal obligations
Privacy principle: bee99 does not sell personal information for advertising or unrelated commercial use.

How Personal Data Is Stored and Safeguarded

bee99 states that personal data is stored on secured infrastructure with restricted access and ongoing monitoring measures.

  • All data is stored with AES-256 encryption
  • SSL/TLS protocol used for data transfer
  • Routine backup and recovery checks
  • Strict access controls — authorised personnel only
  • Security reviews are carried out regularly

If your account is closed or deleted, your data will be permanently removed once all legal retention obligations have been fulfilled.

When Personal Information May Be Disclosed

bee99 does not share personal information without an appropriate operational, legal, security or service-related basis. Limited disclosure may occur in the circumstances listed below:

  • Payment processor: Minimal data is shared with payment services such as Mobile Banking, Nagad, and others to process transactions.
  • KYC provider: With authorized entities for identity verification.
  • Law enforcement agencies: In the case of a valid court order or investigation.
  • Game software provider: Minimum information necessary to operate the games.

In these situations, bee99 requires relevant third parties to follow applicable international data protection standards.

Cookies, Sessions and Similar Technologies

bee99 uses cookies and similar browser technologies to support login sessions, saved preferences, analytics and selected platform functions.

  • Essential cookies: For login sessions and security — the site cannot function without these.
  • Preference cookies: To remember your language preference and settings.
  • Analytics cookies: To analyze site usage and drive improvements.
  • Marketing Cookies: To show relevant advertisements (with the option to opt out).

You may turn off cookies through your browser settings at any time. However, disabling essential cookies can prevent some bee99 features from working correctly.

Your Rights Regarding Personal Information

bee99 users may have certain rights relating to their personal information, subject to applicable rules, conditions and identity verification.

Review Your Personal Information

You may ask to review the personal information we hold about you.

Correct or Update Your Information

You may request correction of any inaccurate data.

Ask for Eligible Data Deletion

Under certain conditions, you may ask us to delete your personal data.

Object to Specific Data Processing

You may object to the use of your data for specific purposes.

Request a Portable Data Copy

You may request your data in a readable, portable format.

Request Limits on Data Processing

You may restrict the processing of your data under certain circumstances.

To exercise any of these rights, please contact the bee99 support team. We are obliged to respond to your request within 30 days.

Age Requirements and Protection of Minors

bee99 is intended only for users aged 18 or older and does not knowingly seek to collect personal information from underage individuals.

  • Account registration is strictly prohibited for individuals under 18 years of age.
  • No information relating to minors is stored in our systems.
  • Identity documents may be requested for age verification in cases of suspicion.
  • Information identified as belonging to a minor is removed promptly.

Security Measures Used to Protect Your Data

bee99 applies technical and administrative security measures intended to protect personal information from unauthorized access, misuse and other common security threats.

  • 256-bit SSL/TLS encryption — on all data transfers
  • Two-Factor Authentication (2FA) available
  • DDoS protection & firewall
  • Routine security penetration testing
  • Automated system for detecting unusual login patterns
  • Strict staff access controls for sensitive data

In the event of a security breach, bee99 will notify all affected users within 72 hours and take prompt corrective action.

Third-Party Services and External Websites

bee99 may use external service providers, including game suppliers and payment services, and those third parties may operate under their own privacy practices.

  • For the privacy policies of third-party services, please contact the respective organization directly.
  • bee99 is not responsible for how third parties use your data.
  • We cooperate only with partners that have been reviewed and verified.
  • A Data Protection Agreement (DPA) is signed with each partner.

Changes and Updates to This Privacy Policy

bee99 may revise this privacy policy when legal, operational or service requirements change, and material updates may be communicated to users.

  • You will be notified by email or notification before any significant changes.
  • The latest revision date will remain displayed at the top of this page.
  • Continued use of the site after any changes will be considered as your acceptance.
  • Previous versions of the policy are also kept in the archive.

Privacy Questions & Requests

For privacy-related questions, complaints or requests concerning your personal information, you may contact bee99 through the support channels provided on the site.

  • Email: [email protected]
  • Live Chat: Available on the website 24/7
  • Response time: within 30 days

You may contact the support team whenever assistance is needed. Protecting user privacy remains an important priority.

Need help? If you have questions about this privacy policy or how your information is handled, contact the bee99 support team.

How bee99 Manages Data Privacy & Security

Privacy protection at bee99 is supported by technical controls, monitoring practices, and defined data-handling procedures.

Information Security Standards

bee99's data protection practices follow the international ISO 27001 standard — the world's most widely recognised information security certification.

Ongoing Security Assessments

Independent cybersecurity specialists may review bee99's security systems to help assess and strengthen existing controls.

Account Security Monitoring

If unusual account activity is identified, bee99 may notify the user and apply appropriate protective measures.

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Use bee99 with clear privacy controls

Review the privacy practices above to better understand how personal information is collected, used, stored and protected.

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